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Compare 8 alternatives to Jira Service Management by price, features, and workflow fit.
Enterprise customer service platform with ticketing, AI, and omnichannel support
Feature-rich helpdesk with a generous free plan and affordable team pricing
Conversational support platform combining AI chatbot, live chat, and helpdesk
Email-first helpdesk designed to feel like a team inbox, not a ticketing system
CRM-native helpdesk with customer portal, feedback surveys, and full HubSpot integration
Context-aware helpdesk with Zia AI, multi-brand support, and Zoho suite integration
E-commerce helpdesk with deep Shopify integration and revenue-attributed support
Shared inbox platform that combines email, SMS, and social channels with team collaboration
Zendesk is currently the top-ranked Jira Service Management alternative in our data.
Teams often compare Jira Service Management alternatives when they need different pricing, workflow fit, support, integrations, or feature depth.
Yes. At least one ranked alternative to Jira Service Management includes a free plan.
Teams often compare alternatives when they need different pricing, workflow fit, support, integrations, or feature depth. Start with the same category to keep comparisons relevant.
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