Feature-rich form builder with 10,000+ templates, payments, and PDF generation
JotForm is a comprehensive online form builder used by over 20 million users, offering 10,000+ templates, 200+ integrations, payment collection from 30+ processors, PDF generation from form submissions, electronic signatures, and HIPAA-compliant forms for healthcare. Its breadth of features at accessible pricing makes it the most versatile general-purpose form builder in the category.
JotForm is a strong fit if its core strengths match your workflow, budget, and support needs. Use the quick signals below before opening the full review.
JotForm's market position is breadth: more templates than any competitor, more payment integrations, PDF generation, HIPAA compliance, e-signatures, conditional logic, and a 20-million-user scale that reflects how universally applicable its feature set is. For businesses that need forms to do more than collect text responses, JotForm's feature depth is unmatched in the mainstream category.
JotForm's 10,000+ templates span virtually every form use case: medical consent forms, employment applications, event registrations, product order forms, contractor agreements, customer feedback surveys, and hundreds of industry-specific forms. Starting from a template that is 90% correct for the use case reduces form creation from hours to minutes.
JotForm integrates with 30+ payment processors natively — no plugin, no third-party service required. Stripe, PayPal, Square, Authorize.net, Klarna, and others connect directly, allowing forms to collect payments, deposits, and donations as part of the submission flow. Payment data appears in the JotForm submission dashboard alongside other form fields.
JotForm's HIPAA-compliant mode (Gold plan and above, with signed BAA) encrypts form data at rest, restricts access logging, and provides the Business Associate Agreement required for healthcare organisations. Patient intake forms, appointment requests, and consent forms can collect PHI through JotForm with appropriate compliance controls — a capability most form builders do not offer.
Score: 9.0/10 — Most feature-complete form builder; interface complexity and free tier limits are the trade-offs for the breadth.
Free
Free billed annually
$34/mo
$408/mo billed annually
$39/mo
$468/mo billed annually
$99/mo
$1,188/mo billed annually
JotForm is best for Businesses collecting payments through forms — product orders, event registrations, donations, service bookings, Healthcare providers and medical practices that need HIPAA-compliant patient intake and consent forms, Operations teams who need to convert form submissions into formatted PDF documents automatically.
Yes. JotForm currently lists a free plan in ToolRankr data.
It has a free plan.
JotForm is reviewed using ToolRankr's scoring model for ease of use, value, features, support, and overall quality. Affiliate links may earn a commission, but sponsored labels do not change editorial scoring.
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