RingCentral Events

RingCentral Events Review: Virtual Conference Platform for Complex Multi-Track Events

RingCentral Events (formerly Hopin) serves a different use case from single-session webinar platforms — it is a virtual venue for complex multi-track conferences with simultaneous content tracks, networking areas, and sponsor expo halls. The acquisition by RingCentral in 2023 adds enterprise UCaaS integration context to the product.

Virtual Conference Venue

RingCentral Events organises virtual conferences into multiple areas: a Stage for keynote presentations, Sessions for breakout tracks, Networking for 1:1 speed networking, and Expo for virtual sponsor booths. Attendees navigate between areas during the event using the venue interface. For organisations running an annual conference moving to virtual format, this venue model replicates the multi-area structure of physical conferences — attendees have choices about where to go rather than watching a single stream.

Sponsor Expo Booths

The Expo area allows event organisers to sell virtual booths to sponsor companies — sponsors upload brand assets, add team members as booth hosts, and meet with attendees who visit their booth through audio/video conversations. For conferences that rely on sponsorship revenue to fund event production, the virtual expo hall provides a commercial model for online events that pure webinar platforms do not offer.

Hybrid Event Support

RingCentral Events supports simultaneous in-person and virtual attendees — in-person participants register and interact through the same venue, enabling hybrid conference formats where some attendees are physical and others are virtual without separate management systems.

Score: 7.2/10 — Best virtual conference platform for complex multi-track events with expo needs; post-acquisition uncertainty and complexity make it unsuitable for simple webinar use cases.